Monday, March 20, 2017

Ch.14- Retailing



Apple is one of the world's most successful retailers. Few days ago, I went to Apple Store at The Oculus in The World Trade Center. The reason of my visit was to repair my headphone. I have apple care so that they gave me a new one. I didn't have to wait long. Their customer service was fast. I always like their customer service as they are very nice and kind. The environment of the store is very disciplined and nice. There are many customers and they have enough employees' to help people and keep it decent and not chaotic.

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